Satisfaction Guarantee

At Berry Bask we take pride in delivering the best quality fruit & veg at reasonable prices. If your expectations have not been met, we would love to hear from you to make it right.

Online Refund & Returns

If something’s not quite right with your online order, please contact us straight away and we will do what we can to put it right.
Email us: [email protected] | Call us: +61 449 777 398
If a product is not quite right, please contact us within 3 days of receiving your order. Any refunds will be made to the original method of payment or gift card if this is not available.
In order to improve our service, we may ask for photos of any damaged or products with quality concerns so that we can pass these onto the relevant teams within Berry Bask to continually improve our service to you.

In-store Refund & Returns

If you have any feedback regarding in-store purchases, please contact the relevant store manager. All decisions involving refunds are made at their discretion.
Email us: [email protected] | Call us: +61 449 777 398
Please note store refunds can only be done in a Berry Bask store.
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